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Technology issues can bring business operations to a halt, resulting in lost time, revenue and productivity. At Inception, we understand the importance of quick, effective and reliable IT repair services. Whether it’s a malfunctioning server, a sluggish network, or a damaged device, we provide comprehensive solutions at our Repair Lab to get your business back on track.
We offer a comprehensive range of IT repair services tailored to businesses of all sizes. Our hardware repair and replacement solutions cover everything from desktops and laptops to servers and peripherals, ensuring that damaged components are quickly restored or replaced. Additionally, for enhanced protection, we provide customisable warranty options of varying lengths, giving your business peace of mind and added security for your IT assets.
We prioritise minimising downtime with quick, efficient IT repair services, ensuring little disruption to your operations. Our certified Repair Lab technicians use advanced diagnostic tools to accurately identify issues and recommend effective solutions. Beyond fixing the immediate issue, we provide comprehensive support with recommendations to prevent future problems and enhance your organisation's overall IT ecosystem.
Our team has extensive experience working with a wide range of devices and systems ensuring we can handle any repair challenge.
We work closely with you to understand your needs and deliver tailored offerings that make a genuine difference to your business.
We utilise state-of-the-art tools and technologies to diagnose and resolve issues efficiently - no fuss!
After repairs, we provide guidance on maintaining your technology to reduce the risk of future failures.
What types of IT repairs can we undertake?
At Inception, we support your business with IT repairs, including:
- Hardware issues (computers, servers, printers, network devices)
- Software problems (operating systems, applications, databases)
- Network connectivity problems (Wi-Fi, internet, LAN/WAN)
- Data recovery and backup issues
- Virus and malware removal
- Email and communication system problems
- Server maintenance and repairs
Why should businesses outsource IT repairs instead of handling them in-house?
Outsourcing IT repairs offers several advantages:
- Expertise: Specialised IT repair services have the knowledge and tools for complex issues.
- Cost-effectiveness: Eliminates the need for a full-time IT staff.
- Faster turnaround: Reduces downtime and productivity loss.
- Access to latest technology: Repair services stay updated with current technologies.
- Focus on core business: Allows businesses to concentrate on their primary operations.
How quickly can IT repairs be completed?
Repair time depends on the issue's complexity. Simple problems might be resolved within hours, while complex server or network repairs could take days. We provide you with the expected deadline for IT repairs.
What is the difference between preventative maintenance and reactive repairs?
- Preventative maintenance: Regular checks and updates to prevent problems which can be achieved by regular audits and IT Consultancy. This is generally more cost-effective and reduces downtime.
- Reactive repairs: Fixing issues after they occur.
What are the risks of ignoring IT repair needs?
Ignoring IT repairs can lead to:
- Data loss
- Security breaches
- System crashes
- Reduced productivity
- Increased downtime
- Financial losses
- Damage to business reputation
Outsourced IT Repairs can help prevent a decrease in productivity and reduced downtime.
Get in touch today for a consultation.
“As a small business owner, your time and resources are stretched in so many ways from trying to grow the business through to having to change the lightbulbs. It has been important for me to build relationships over time with a few high quality suppliers that I implicitly trust to provide good products, with good service at a fair price.
Inception has become my “go to” partner for printers and office hardware. Gareth and his team are easy and fair to do business with and I have no hesitation in recommending them.”
- Mike Jefferies, Owner of Jefferies Group (Home Instead Senior Care Franchise)
"We have used Inception for all our printer & supplies needs since 2009, and it is a breath of fresh air to find a company that truly looks after their customers the way they do.
Gareth & the team have always gone out of their way to support us with genuine service second to none. Great work all - keep it up!"
- Red Oak Direct Ltd
"I have been pleased by the team's professionalism and commitment to promptly resolving any IT issues and offering alternative solutions when necessary to stay up to date with technological advancements and challenges. I am really happy with the services thus far and I am looking forward to continuing with this collaboration. Without a doubt, I would recommend their IT support services."
- Jenny Dormer, School Business Manager
"Inception have been a pleasure to work with over the years and continue to provide an excellent service."
- Nell Light, Director of Solas Senior Care Ltd t/a Home Instead Andover & East Wilts
"Inception provide and outstanding service. NOTHING is ever too much trouble.
Any problem we have they will try and resolve with us over the phone. If this is not possible they come out without a fuss. Thank you to Inception for being so helpful, friendly and professional."
- Home Instead Salford
Inception has the perfect solution.
