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Sea Mills Primary School, located in Bristol, faced pressing challenges regarding its IT and phone infrastructure.
The impending nationwide switch-off of the analogue phone system demanded an urgent transition to a digital solution. Additionally, the school's existing IT Support provider had drastically increased their renewal costs, doubling the previous rate. Compounding these issues, a significant portion of the school's IT equipment was outdated and no longer supported, creating a substantial security vulnerability.
“We needed to move to a digital system as soon as possible.”
IT Solutions needed to be implemented in a timely manner so Inception stepped in and provided a comprehensive VOIP Set-up, ensuring a smooth transition to a new phone system and liaised with multiple contractors. Through on-going IT Support and IT Consultancy, Inception conducted a review of all IT equipment at Sea Mills Primary School and compiled a risk register detailing any potential risks in their overall IT infrastructure, enabling the school’s team to focus their resources on alternative solutions and ensure further IT safety and cybersecurity moving forward.
Inception also provides Software Licensing to the school and delivers a prompt and effective IT support service, either in-person or by phone, allowing employees and teachers to focus on what they do best, providing excellent education and guidance to hundreds of students every day.
Inception conducted a review of all IT equipment at Sea Mills Primary School and compiled a risk register detailing any potential risks in their overall IT infrastructure to keep their organisation safe.
Through Inception’s strategic analysis and implementation of optimised telecommunication solutions, Sea Mills Primary School successfully achieved a substantial 20% reduction in monthly telephone costs. This reduction directly translates to significant budgetary relief, allowing for the reallocation of funds to other critical areas within the organisation. By focusing on efficiency and cost-effectiveness, we demonstrated our commitment to delivering tangible financial benefits.
We have successfully enhanced the service, help and guidance that Sea Mills Primary School once received, all while maintaining the same level of IT support charges. We have streamlined processes and improved delivery methods to ensure that the staff and teachers receive both high-quality reactive support and valuable strategic insights, all within the existing budget. This approach reflects our dedication to providing comprehensive and cost-effective IT solutions.
Inception prioritises professional and honest communication at all times, recognising the financial constraints faced by educational institutions. We understand that school budgets are limited, and we are committed to delivering high service levels at a competitive price. Our approach is built on transparency, ensuring that clients are fully informed about our services and pricing. By maintaining open and clear communication, we foster trust and build long-term partnerships while delivering exceptional service that aligns with our clients' budgetary realities.
“Even though we have only been working with Inception Business Technology for just over a year, I have been pleased by the team's professionalism and commitment to promptly resolving any IT issues and offering alternative solutions when necessary to stay up to date with technological advancements and challenges. I am really happy with the services thus far and I am looking forward to continuing with this collaboration. Without a doubt, I would recommend their IT support services.”
- Jenny Dormer, School Business Manager
Get in touch with a member of our expert team today to discuss our IT Support solutions.
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