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Jefferies Group Ltd, located in South West London and Surrey, faced significant challenges in sourcing reliable managed print and IT solutions for their Home Instead offices. Initially seeking a reputable provider for leased printers back in 2014, they were drawn to Inception due to recommendations highlighting our competitive rates and quality customer service.
Over the years, as Jefferies Group expanded and acquired new offices, they encountered difficulties with inconsistent hardware sourcing from suppliers like Dell Outlet, which lacked reliable pricing and stock availability. This led them to seek a more dependable partner that could provide seamless service, quick dispatch, and financing options for bulk purchases.
“We wanted to move away from an ad hoc buying with Dell Outlet, where pricing and stock supply fluctuated massively and who wouldn’t provide us with credit, due to our industry sector.”
Inception stepped in to meet these needs, now providing Jefferies Group 3 high-quality printers and IT equipment including over 30 laptops, monitors, and keyboards, which has allowed Jefferies Group to streamline their operations and maintain productivity without the burden of constantly reviewing the market for the best deals.
This partnership has allowed Jefferies Group to upgrade each of their newly acquired offices with ease, competitive rates and flexible Managed Print and IT equipment lease contracts.
In the last 3 years, Jefferies Group have provided their team with laptops, monitors and keyboards through Inception (approximately 30 units).
Whether it involves servicing or replacing printers, or quickly sourcing laptops for new team members, Jefferies Group Ltd has come to rely on Inception for prompt and efficient hardware solutions. The ease and fairness of doing business with Gareth and his team have further solidified this partnership, allowing Jefferies to focus on their core operations.
Business operations often stretch time and resources, so the streamlined processes provided by Inception enable Jefferies Group to reduce the time spent on purchasing new equipment for team members or incorporating additional offices into their contract agreements.
Establishing relationships with a high-quality supplier has been crucial for Jefferies Group, as it ensures reliable access to good products and services at fair prices, allowing them to focus on growing the business rather than managing multiple vendor relationships.
The smooth communication has greatly contributed to Jefferies Group's ability to establish a trusting partnership with Inception.
“As a small business owner, your time and resources are stretched in so many ways from trying to grow the business through to having to change the lightbulbs. It has been important for me to build relationships over time with a few high quality suppliers that I implicitly trust to provide good products, with good service at a fair price.
Inception has become my “go to” partner for printers and office hardware. Gareth and his team are easy and fair to do business with and I have no hesitation in recommending them.”
- Mike Jefferies, Owner of Jefferies Group (Home Instead Senior Care Franchise)
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