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About us.

For the past two decades, we have always put our customers first.

From our roots as a small team focused on image management solutions, we've evolved into a leading provider of comprehensive IT services.

people at desks with computers
20 years of experience.

Our process.

Understanding your unique needs.

We begin by taking the time to truly understand your business. By assessing your specific requirements, we can tailor our solutions to fit your exact needs.

Crafting a bespoke solution.

Our team of experts will then develop comprehensive IT services and managed print solutions that align perfectly with your business goals - our flexible contract options ensure a customised and stress-free approach.

Seamless implementation.

Once you've approved the solution, our team will guide you through a smooth implementation process. We'll seamlessly integrate our solutions into your existing infrastructure, minimising disruption and headaches.

Ongoing support.

Our commitment to you doesn't end there - our agreements provide ongoing support to address any challenges that may arise. Our team is available via phone, email, or video calls to assist you promptly.

Meet the Management Team.

Our team at Inception brings over 20 years of industry expertise to deliver innovative solutions for your Managed Print and IT Service needs. We're problem-solvers at heart, dedicated to streamlining your business operations and ensuring a seamless digital experience.

Gareth Taylor, Managing Director, Inception Business Technology
Gareth Taylor

Managing Director

Gareth is our Managing Director. With his vision and leadership, he has been instrumental in steering the company towards success. Gareth’s dedication and passion ensure that our team remains focused on delivering excellence in everything we do.

Gareth is committed to fostering innovation and building strong relationships with both clients and the team!

Jack Jones, Head of IT, Inception Business Technology
Jack Jones

Head of IT

Jack is our Head of IT. He joined us back in 2023 and has been a driving force in managing and enhancing your IT systems. With his wealth of knowledge and experience, Jack ensures your technology runs smoothly and our team stays connected.

Jack is passionate about all things IT and is always ready to tackle challenges with innovation and expertise!

Sukyi Lee-Nash, FInance Administrator, Inception Business Technology
Sukyi Lee-Nash

Finance Administrator

Sukyi is our Finance Administrator. She joined us back in 2022 and has become an integral part of our team, often speaking to customers and pointing them in the right direction to receive support from our engineers.

Sukyi loves everything numbers!

two men at desk
man at desk

Sustainability.

At Inception, we're committed to a sustainable future. By prioritising refurbished and reused IT and print equipment, we not only reduce electronic waste and conserve resources but also help our clients lower their environmental impact.

Our energy-efficient devices and optimised print settings contribute to reduced energy consumption, leading to lower operational costs for your business. Additionally, we responsibly recycle end-of-life equipment, minimising harmful substances and ensuring a greener future.

Discover how to revolutionise your IT.

Contact us today to discuss your business needs with our team of experts.

What our clients say.

"Excellent service"

"Inception have been a pleasure to work with over the years and continue to provide an excellent service."

- Nell Light, Director of Solas Senior Care Ltd t/a Home Instead Andover & East Wilts

Inception - About Us

"A breath of fresh air"

"We have used Inception for all our printer & supplies needs since 2009, and it is a breath of fresh air to find a company that truly looks after their customers the way they do.

Gareth & the team have always gone out of their way to support us with genuine service second to none. Great work all - keep it up!"

- Red Oak Direct Ltd

Inception - About Us

"Outstanding service"

"Inception provide and outstanding service. NOTHING is ever too much trouble.

Any problem we have they will try and resolve with us over the phone. If this is not possible they come out without a fuss. Thank you to Inception for being so helpful, friendly and professional."

- Home Instead Salford

Inception has become my 'go-to'"

“As a small business owner, your time and resources are stretched in so many ways from trying to grow the business through to having to change the lightbulbs. It has been important for me to build relationships over time with a few high quality suppliers that I implicitly trust to provide good products, with good service at a fair price.

Inception has become my “go to” partner for printers and office hardware. Gareth and his team are easy and fair to do business with and I have no hesitation in recommending them.”

- Mike Jefferies, Owner of Jefferies Group (Home Instead Senior Care Franchise)

Case studies.

Get in touch with an expert today.

Complete our form, and a member of our team will contact you to discuss your IT and managed print needs.

Or give us a call to speak to our team today.

01793 831113
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